At our office, we believe that raising a child is a rewarding--as well as a challenging --experience for a parent. Our goal is to help you enjoy this experience and to ensure that your child's full potential is reached. We believe that healthy children are the results of healthy families and communities.

After Hours

There is an on call physician available after hours for urgent medical problems that cannot wait until normal business hours. On call duty is shared by all of the physicians on a rotating basis. We ask that you show a common courtesy to the physician and their families by only calling with urgent issues. As a general rule we will not call in medicine for patients that have not been seen first in the office. Please be aware that you may be billed for after hours phone calls.

Appointments

To help provide timely service to our patients, we prefer to schedule all visits. If you are later than 15 minutes for your appointment, we will try to work you back into the schedule, or perhaps offer an appointment to you with another provider. Out of courtesy to our other patients, we may be forced to ask you to reschedule your appointment.

Sick Child Visits

We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility.

Walk-Ins

Patients who walk in with a non-emergency condition will be fit into the existing schedule as best as possible, or they will be asked to return later in the day when the schedule allows.

Emergencies

If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.

Well Child Visits

To keep your children healthy, it is important to bring them in for regular checkups. We recommend that you call 4-6 week(s) in advance so you may choose the date that best fits your needs. The list below is our recommended schedule for Well Child Visits.

Newborn, 1 month, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 2 years, and every year until 18 years.

Insurance

Below is a list of the insurances that we carry. Please have your card with you at the time of your visit. If we file your claim, you are responsible for only the co-pay at the time of visit. If we are not a provider for your insurance, if you are not insured or we do not file with your insurance company, you may be responsible for the entire charge at the time of service.

Aetna Health of Illinois
Cigna Healthcare
First Health
Great West
HFN
Interplan Health Group
Multiplan
PHCS
PNA Preferred Network Access
Unicare
Aetna HMO/PPO
Blue Cross Blue Shield PPO/Managed Care
United Health Care
Humana